Privacy Policy

Last Updated: September 28, 2026

At Essmory Candles ("Essmory", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

We may collect the following information when you place an order, submit an inquiry, or contact us:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Order details
• Customization requests and preferences

Payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, banking, or UPI credentials.

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Pages visited and time spent on the website
• Cookies and analytics data

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate order confirmations and shipping updates
• Respond to inquiries and customization requests
• Improve our products, services, and website experience
• Send promotional offers and updates (only if you have opted in)

We do not sell, rent, or trade your personal information.

We may share your information with:

• Shipping and courier partners for order delivery
• Payment processors for secure transaction processing
• Website hosting and technology providers
• Government authorities or legal bodies when required by law

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic and performance
• Enhance your shopping experience

You may disable cookies through your browser settings, though some features of the website may not function properly.

If you subscribe to our newsletter or marketing updates, we may send promotional emails, offers, and product announcements.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We retain your information only for as long as necessary to:

• Fulfill your orders
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information where legally permissible
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Essmory Candles

Email: essmory.candles@gmail.com

Phone: 8178669704